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New Participant
Oct 16, 2026 9:15 PM UTC
Question

Import no longer processing correctly in IS

I have an Inbound integration that just passed testing and is ready for production.  Now it’s not working.  I noticed they have just had a recent release applied on Tuesday, 10/13  And I am on eurtest262 environment.  Is this something that is being worked on, perhaps?  Or do I need to submit a ticket?

Release 2026.2.0.5.3

Build: 74.0.53.28615

Build Definition: DayforceGlobal-ep74-ci

Built on 10/13/2026 3:32 PM

Thank you!

Barb

    2 replies

    New Participant
    Oct 20, 2026 1:39 PM UTC

    Hello ​@Brenda.S and ​@Frank.R 

    Test is now processing my import correctly but Prod is not.  Prod was updated with Release 2026.2.0.5.4 on 10/16/25.  This seems to happen sometimes with new releases or patches.  Is there a process that would allow us (Developers, quasi-Developers, or clients) to provide feedback on integration issues with the Test release in order to get it fixed before the Production release occurs?

    Brenda.S
    Community Manager
    Oct 23, 2026 4:58 PM UTC

    ​@barb.buchanan 

    Hi Barb,

    Thank you for the update, and I appreciate you raising this concern.

    We absolutely want to identify potential integration issues during testing before they impact production.

    For the current production issue, please open a Dayforce Support case and include the integration details, environment, release/build information, and any error messages or job logs. This will allow the appropriate teams to investigate and determine whether the behavior is release-related.

    Regarding your broader question, the Developer Community is a great place to share observations and potential issues, but it doesn't replace the formal Support process for investigating defects.

    I'll also take your feedback back to our Product teams to explore how we can better capture developer-reported issues during release testing.

    Thanks again for bringing this forward!
    Brenda

    Brenda