New Employee Webhook and Event-Driven Integration Not Triggering for Employees Created Through Dayforce Onboarding UI

Question

Hi everyone, I am trying to trigger an event immediately when an employee is onboarded through the Dayforce UI, so that I can integrate the employee data with an external system.

I have tried two approaches:

1. HR New Employee Webhook/Event Subscription

Created a webhook in Dayforce.
Created an Event Subscription under HR.
Selected the New Employee event.
The webhook is configured to send the employee information to our external endpoint.

2. Integration Studio – Event-Driven HR Changes

Created an Event-Driven HR Changes integration.
I also tested a scheduled Integration Studio integration that runs every 5 minutes based on the last export date.

Both the webhook/event subscription and Integration Studio event-driven approach work when the employee is created through the Dayforce REST API.

When I create/onboard an employee through the Dayforce Onboarding UI/form, the New Employee webhook/event is not triggered, and the Event-Driven HR Changes integration is also not triggered.

Is there any Dayforce-supported event, webhook, workflow, or integration mechanism that is triggered when an employee is successfully onboarded through the Dayforce Onboarding UI/form?

Why is the New Employee event triggered for employees created through the REST API but not triggered for employees created through the Dayforce Onboarding UI?

Brenda.S · Answer

Hi ​@jodebelson-Thanks for the detailed question.Based on the available documentation, Dayforce does not currently provide a dedicated webhook or Integration Studio event specifically triggered when an employee completes the Onboarding process through the UI.The NewEmployee event is tied to employee record creation in Core HR, which may occur before onboarding is completed. Dayforce does support Onboarding Completion notifications, but these are not documented as triggers for external integrations.For your use case, a scheduled integration that identifies newly created or updated employees may be the most practical alternative, depending on when you need the data.Hope this helps clarify the distinction!

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