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Developer Communities Admin
Community Manager
September 15, 2026

Two Questions:

  • September 15, 2026
  • 4 replies
  • 1 view

Originally posted by Eddie Heinzelman on April 17, 2026 at 9:47 AM.

 

Two Questions:

We are working on an API integration with Jobvite. There are 2 items that we cannot seem to locate API's for:

 

"First Time Access Email template"

"Recruiter name"

 

The First Time Access Email template appears to be a field under Onboarding, but the only item showing in the Onboarding API is for Onboarding Policy. Is there anything available for the Access Email template via API?

 

I also cannot seem to locate Recruiter in any of the API's other than "RecruiterEmail" on the POST (from Dayforce) BGS Order to Provider under Background Screening.

 

This is also all I can find in Searching the Help site so just looking for confirmation that these 2 items are not available via API?

 

Thank you.

    4 replies

    Developer Communities Admin
    Community Manager
    September 15, 2026

    Originally replied by Frank Ruffolo on Apr 23, 2026, 10:39 AM.

     

    Hey Eddie, just for clarity, what would you like to do with the First Time ... template?

    Developer Communities Admin
    Community Manager
    September 15, 2026

    Originally replied by Eddie Heinzelman on Apr 23, 2026, 12:00 PM.

     

    Hi Frank,

    Since they are using Jobvite, there is an API Connector with them, but they want additional fields to see Recruiter name on the Onboarding screen. I can only find Job Requisition in the Recruiting Background Screening section (which isn't what populates the Recruiter field in Onboarding that I'm aware of).

     

    "JobRequisition": {

       "JobRequisitionId": 30001,

       "JobRequisitionTitle": "JobRequisitionTilte",

       "JobLocation": "JobLocation",

       "DepartmentName": "DepartmentName",

       "HiringManager": "HiringManagerFirstName HiringManagerLastName",

       "Recruiter": "RecruiterFirstName RecruiterLastName"

     

    Then the only fields I see for the First Time Access under Recruiting are:

     

     "FirstTimeAccessEmailSentCount": 0,

     "FirstTimeAccessVerificationAttempts": 0,

     "SendFirstTimeAccessEmail": true,

     

    but nothing relating to selecting the actual First Time Template. Ideally, I think they would like the system to trigger the email if they send over 'true' for the SendFirstTimeAccessEmail, and be able to select the Template, but I've not seen this type of action yet so not sure how it would actually be triggered.

     

    And I just wanted to make sure I wasn't missing them somewhere.

     

    Thanks.

    Developer Communities Admin
    Community Manager
    September 15, 2026

    Originally replied by Frank Ruffolo on Apr 23, 2026, 12:44 PM.

     

    Thanks. Outside of the Employee API (which allows you to manage the enablement of the FTAE) I don't see any other fields pertaining to the template itself and don't ever recalling anything about the template in the past.

    Developer Communities Admin
    Community Manager
    September 15, 2026

    Originally replied by Eddie Heinzelman on Apr 23, 2026, 1:02 PM.

     

    And I assume that makes sense. We can't typically Export out of the Recruiting module either, but since there is a connector with Jobvite that exists, was just wanting to make sure. Thanks again.