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New Participant
Nov 6, 2026 3:38 PM UTC
Solved

Varying API Endpoint Permission Issues

Hello All, 

 

I am working on a couple API queries and am running into an issue that seems to be dependant on the API URL I am using.  I was weondering if anybody could shed some light on the issue.  I am using Basic authentication currently.

If I query https://can262-services.dayforcehcm.com/API/ClientNameSpace/V1/Employees I seem to get the results I expect, however if I query https://api.dayforce.com/employee/ClientNameSpace/V1/employees/ I get an error message stating "User is not authorized to access this Employee".

All the documentation in the developer portal is now geared at this new URL, however, it isn’t working for me.

Anybody have an experience with this?

    mmadhounAnswer
    Participating Frequently
    Nov 13, 2026 3:22 PM UTC

    not sure why you want to use that api.dayforce.com endpoint. I was confused as well when I saw the new endpoints but this webinar suggests on keep using the general URL structure as ​@allancaplan suggested above. (see minute 55 in the video): https://devcommunity.dayforce.com/news-community-updates-50/session-9-transmission-api-settings-and-is-roadmap-webinar-replay-616

    5 replies

    New Participant
    Nov 6, 2026 4:57 PM UTC

    As an FYI on this, I have proven that a redirect is not the issue in this case, I was able to perform the query from the https://www.dayforcehcm.com/API/ClientNameSpace/V1/Employees location as well.

    New Participant
    Nov 6, 2026 9:40 PM UTC

    I had the same, though some GET’s still work it’s hit and miss. The “RESTful General URL Structure” doc on the DDN still lists the POD structure.

    GET Projects works in the new structure, but GET Labor Metrics code doesn’t

    New Participant
    Nov 6, 2026 9:59 PM UTC

    So in short, it looks like I'm not crazy!

    I wonder if anyone is able to use the new api.dayforce.com structure as is referenced in the new documentation.

    mmadhounAnswer
    Participating Frequently
    Nov 13, 2026 3:22 PM UTC

    not sure why you want to use that api.dayforce.com endpoint. I was confused as well when I saw the new endpoints but this webinar suggests on keep using the general URL structure as ​@allancaplan suggested above. (see minute 55 in the video): https://devcommunity.dayforce.com/news-community-updates-50/session-9-transmission-api-settings-and-is-roadmap-webinar-replay-616