We are working on an API with vendor and are having an issue with EmployeeManager.
Originally posted by Eddie Heinzelman on June 18, 2026 at 12:46 PM.
We are working on an API with vendor and are having an issue with EmployeeManager.
All of the POST Employee fields are coming over fine except for the ManagerXrefcode. No error message, it just doesn't update the employee or attach the manager.
I noticed that on the Manager Import spec, the Effective Start is also a required field - so we added the Effective Start Date and the ManagerXrefcode. Same results. The employee comes over with all the other fields, but the manager does not.
Does anyone know if the Manager name fields are also required when using the POST Employee call for EmployeeManagers or is there something else that needs to be included in order to get the manager attached to the employee record? Or is there further troubleshooting available for this?
Thanks for your help.
EddieH
