Skip to main content
Developer Communities Admin
Community Manager
September 15, 2026

When Integration Studio calls an API and it gets an error from the API (say incoming data not matching the data schema), does Integration Studio log this failure?

  • September 15, 2026
  • 1 reply
  • 0 views

Originally posted by Henry Huang on December 4, 2025 at 10:18 AM.

 

When Integration Studio calls an API and it gets an error from the API (say incoming data not matching the data schema), does Integration Studio log this failure?

Is there a way to rerun failed jobs to call the API again? If so, will the failed job run stay in the log after the rerun, or will it disappear?

Is there a way to create an alert to notify users when this happens (job run fails)?

Is there a way to rerun the failed job but with a different output (say instead of calling an API, it generates a file for further investigation)?

    1 reply

    Developer Communities Admin
    Community Manager
    September 15, 2026

    Originally replied by Frank Ruffolo on Jan 27, 2026, 10:41 AM.

     

    Hi @Henry Huang​ , apologies for the huge delay here. Relaying on behalf of Lexi Woodward:

     

    1. Integration Studio does log failures from the API retrieving Data. This will look like the RetrieveDataTask failing (the first of the three steps documented in the logs; for additional information on each of three steps I recommend reviewing the "Troubleshooting" section of the Integration Studio Admin Guide
    2. If the API call fails when Integration Studio is running an integration, the integration can be re-run, which then re-triggers the API call. That being said, if there's an issue with an external API (ex: permissions entered into Studio to make a POST call are invalid) then the issue would need to be corrected prior to re-running, otherwise the same error will appear
    3. Failed runs are retained in the Integration Studio logs the same way any other run is retained (the actual files are retained/can be downloaded for 30 days, the actual record of the run remains in general)
    4. There are alerting options based on Integration Studio runs.
    5. There are no options to generate a file for further investigation. If you can provide us with more information about what you require here we can address.